Managers
contend with a tremendous amount of responsibility and have an infinite
amount of expectation sitting on their shoulders. They’re expected to
put out fires, manage projects, make sure people are getting to work on
time, implement procedures and processes, prepare performance
evaluations, resolve conflicts, ensure employees are properly trained,
provide progress reports to their superiors, be accountable for any
failures or mistakes on the part of their employees, execute the overall
mission of the organization on a day-to-day basis, align employees with
organizational goals, and a million other things.
Now
that’s a pretty exhaustive list and I only scratched the surface.
Nevertheless, in addition to the significant amount of responsibility,
managers also have a significant amount of power. Think of this -
managers have the extraordinary opportunity to develop an individual,
both professionally and personally. Managers have the extraordinary
opportunity to empower an individual; to help them become a leader.
After all, it takes leadership to develop leadership.
Therefore,
the communication that takes place within the manager-employee
relationship should be just as much about connectivity, empowerment, and
employee development...as it is about productivity.
The
interaction between a manager and his or her employee(s) has the
potential to be so much more than task-oriented communication or
performance evaluations. Each relationship individually, has the
ability to impact an organization, collectively. You want to minimize
turnover, foster healthy work environments, and ensure that employees
realize they are valued and seen as assets to your organizations; well I
say...start with here.
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